"LastPass can die in a hole" - Me
I have been a LastPass Premium user for about 5 years now. At first it was a relatively cheap and simple choice. I wanted to give back after having been a Free user for a few years.
I also signed up a few organisations to LastPass Enterprise, where we had key staff running LastPass Enterprise licenses and it was fine.
Then the price hikes came. No new functionality, just higher costs. Typical.
The resistance to change was high (for me personally) since I had everything working just the way I wanted it. So I kept paying, each year, more and more than the previous years - with no improvement whatsoever in the product.
A couple months ago, they forced the Free users (of which my Wife was one) to choose between using LastPass Free on their Computer or their Phone. Since my wife used LastPass on both platforms regularly, this obviously was a problem (by design).
So, I moved her to BitWarden.
I created an account for her, exported her LastPass out to a CSV file, imported it in to BitWarden. It took a couple of minutes. We then installed BitWarden in to her Browser profile, and on to her Phone.
It worked FLAWLESSLY.
She hasn't touched LastPass since, and has NEVER complained. She's happier with BitWarden.
I was still a Premium user of LastPass so I hadn't changed yet. I had planned to do it next time I had to renew, but hadn't yet.
Then last night, I logged in to LastPass on my computer and it was telling me I needed to CHOOSE between Computer or Phone. Like I was some LastPass Free user. I checked to see what was going on, and my last payment was 7 months ago. I was well and truly within my Premium subscription.
That's it, I'm done. Assholes.
I had played a bit with BitWarden in the past, ran the two in parallel over a year ago just to evaluate the product. I was happy, but then one day I was in a hurry and added a couple things to LastPass (which was still my primary password manager) and the two vaults diverged from each other.
So I stopped using BitWarden, used LastPass only from then on.
Since they've cancelled my Premium subscription 5 months early, I decided today was the day I make the move.
I purged my BitWarden Vault, re-imported everything from LastPass in to BitWarden, then disabled the LastPass browser plug-in.
It took about 2 minutes.
I have been recommending BitWarden to people for the last 18 months or so, and now I've finally cut them off too.
I wonder if they'll refund my last 5 months since they screwed me. I'm going to try.
Oh, I just paid for BitWarden Premium too. I am more than happy to pay for a great product that isn't screwing over people out of pure greed.
LastPass can die in a hole.
